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PART 1 – INTRODUCTION
PART 2
ACCEPTABLE AND NON ACCEPTABLE BEHAVIOURS
Video - 00:4:29 mins
FALSE ACCEPTANCE
Video - 00:3:27 mins
WHO OWNS THE PROBLEM?
Video - 00:7:19 mins
ACTIVE LISTENING
Video - 00:3:35 mins
COMMUNICATION BLOCKS
Video - 00:12:25 mins
CHILD OWNS THE PROBLEM
Video - 00:6:25 mins
GO WITH THE FLOW
Video - 00:11:33 mins
PARENT OWNS THE PROBLEM
Video - 00:10:32 mins
"YOU" MESSAGE TO "I" MESSAGE
Video - 00:3:45 mins
SUMMARY
Video - 00:7:31 mins
PART 3 – CONCLUSION
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